EVODS Miles Rewards Program Terms
Last Updated: November 2, 2026
These EVODS Miles Rewards Program Terms (the “Program Terms”) govern the EVODS Miles rewards and referral program (the “Program”) offered by EVODS WA LLC (“EVODS”, “we”, “us” or “our”). The Program is part of the Services described in our Terms of Service (the “Terms”), and these Program Terms are incorporated into and form part of the Terms. Capitalized terms not defined here have the meanings given in the Terms. If these Program Terms conflict with the Terms, these Program Terms control for the Program only.
Our Privacy Policy explains how we collect, use and share information in connection with the Program.
THE TERMS CONTAIN A MANDATORY INDIVIDUAL ARBITRATION PROVISION AND CLASS ACTION WAIVER (SECTION 16 OF THE TERMS) THAT ALSO APPLY TO ANY DISPUTE ABOUT THE PROGRAM.
1. Program Schedule.
Many of the numbers in the Program (for example, how many Miles you earn per dollar, what Miles are worth, how long credits last and how much a referral is worth) are set out in the Program Schedule at the end of these Program Terms (the “Program Schedule”), and are also shown in your account on the Site and in the App. Where these Program Terms refer to an amount, rate, period or limit “in the Program Schedule,” the value in the Program Schedule at the relevant time applies. We may change the Program Schedule as described in Section 13.
2. Eligibility and Membership.
(a) Who May Participate.
The Program is open to individuals who are 18 years or older, are eligible to use the Services under Section 4 of the Terms, and have an EVODS customer account. Businesses, fleets, resellers, travel agents and other commercial users may not participate unless we agree in writing. Employees of EVODS may participate only as permitted by our internal policies. Void where prohibited by law.
(b) Enrollment.
While the Program is offered, eligible customers are enrolled automatically when they first pay for a booking that can earn Miles or request a referral link. You may stop participating at any time by contacting us at info@evods.com; if you do, any Miles and unused Credits in your account are forfeited.
(c) Guest Accounts.
If you book as a guest (without creating a full account using your email address and a password or passkey), you can earn Miles and receive a referral welcome credit, but you must create a full account before you can redeem Miles, receive a referral link or refer others. When you turn a guest account into a full account, or link it to an existing full account, the Miles, Credits and referral status from that guest account move to the full account. If the guest account is linked to a full account that was already referred by someone else, the guest account’s referral will not count.
(d) One Account Per Person.
Each person may hold only one account in the Program. Miles and Credits are personal to the account holder and may not be combined, pooled or shared between accounts.
3. Earning Miles.
(a) Qualifying Bookings.
You earn Miles (“Miles”) on a parking reservation only if all of the following are true (a “Qualifying Booking”):
- (i) you booked and paid for it directly with EVODS through the Site or App, using your own account;
- (ii) the stay was completed, meaning your Vehicle was checked out by EVODS personnel at the end of the reservation; and
- (iii) the payment was not fully refunded.
Reservations made, paid for or managed through third-party booking or aggregator services (for example, SpotHero or similar platforms), reservations paid by a third party on your behalf, reservations provided free of charge, and car rentals do not earn Miles, even if the stay is completed at an EVODS Parking Facility.
(b) Earning Rate.
You earn the number of Miles per whole U.S. dollar of Eligible Spend set out in the Program Schedule, multiplied by any level multiplier that applies to you under Section 5. “Eligible Spend” means the price you paid for the parking reservation, plus any paid add-on services (such as car washes or charging) purchased with the reservation, after all discounts, promotional codes and Credits are applied, and excluding taxes, government fees, Towing Charges, tips, damage or other charges. Eligible Spend is rounded down to the nearest whole dollar, and Miles are rounded down to the nearest whole Mile. For example, at an earning rate of 1 Mile per dollar, Eligible Spend of $87.60 earns 87 Miles.
(c) No Retroactive Earning.
Miles are earned only on Qualifying Bookings paid on or after the date the Program launches in your account. Stays before that date do not earn Miles.
4. Pending Miles, Reversals and Adjustments.
(a) Pending Miles.
When you pay for a Qualifying Booking, the Miles you are expected to earn appear in your account as “pending.” Pending Miles cannot be redeemed. Pending Miles become available (“posted”) when the stay is completed.
(b) Cancellations, No-Shows and Refunds.
If a reservation is canceled, marked as a no-show, or deleted before the stay is completed, its pending Miles are canceled. If all of your payment for a reservation is refunded, any Miles earned on it are removed. If part of your payment is refunded, whether before or after Miles post, the Miles earned on that reservation are reduced in proportion to the share of your total payment that was refunded (rounded down to the nearest whole Mile).
(c) Negative Balances.
If Miles are removed after you have already redeemed them, your available balance may become negative. A negative balance is offset by Miles you earn later. We will not charge your payment method to recover a negative balance, but you cannot redeem Miles while your balance is below the amount required for a Credit.
(d) Errors and Adjustments.
If Miles or Credits are added to or removed from your account in error, we may correct your account. If you believe Miles are missing from a Qualifying Booking, contact us within 90 days after the stay is completed.
5. Levels.
(a) How Levels Work.
When levels are offered, your level is based on the number of completed parking stays booked directly with EVODS that ended in the last 365 days, using the thresholds in the Program Schedule. Members who meet the Silver threshold are Silver members, and members who meet the Gold threshold are Gold members. Your level is reviewed each time a stay is completed and Miles post, and may go up or down at that time.
(b) Level Benefits.
Silver and Gold members earn Miles at the multipliers set out in the Program Schedule. The multiplier that applies to a booking is the one for your level at the time that booking was paid and confirmed. Gold members also receive the complimentary add-on service, if any, named in the Program Schedule on each eligible booking, subject to availability at the Parking Facility. Complimentary add-on services have no cash value and cannot be exchanged for other services.
6. Redeeming Miles for Credit.
(a) Credits.
You may turn available Miles into a parking credit (“Credit”) in the steps and at the value set out in the Program Schedule (for example, 100 Miles for a $5.00 Credit). Each Credit is a single-use, account-specific discount that can be applied to one parking reservation booked directly with EVODS through your account.
(b) Using a Credit.
A Credit is applied to the price of the reservation (including add-on services) before tax, after any promotional codes. Credits can be combined with promotional codes and with other Credits on the same reservation, subject to the terms of each promotional code. It cannot be applied to taxes, fees, Towing Charges or other charges, or to reservations made through third parties. If a Credit is larger than the amount it is applied to, the unused portion is forfeited; at checkout, the Site and App offer a Credit no larger than your booking. Once a Credit is applied to a reservation, it cannot be used again.
(c) Credit Expiration and Return.
Each Credit expires after the number of days in the Program Schedule (shown in your account). If a Credit expires unused, the Miles used to create it are returned to your account. Before it is used, you can also turn an unused Credit back into Miles from your account, unless it is attached to a reservation that is awaiting payment, confirmed, in progress or completed.
(d) Credits on Canceled or Refunded Reservations.
If a reservation paid in part with a Credit is canceled or refunded, the refund (if any) is limited to the amount you paid by card or other payment method after the Credit was applied, as determined under the Terms. The Miles used to create a Credit that was applied to a canceled or refunded reservation are not automatically returned, but we may return them at our discretion.
7. Expiration of Miles.
Your available Miles expire if you go the period in the Program Schedule (currently 12 months) without completing a Qualifying Booking that earns Miles. When that happens, your entire available balance expires at once. Completing a Qualifying Booking that earns Miles restarts the period. If you have never completed a Qualifying Booking, the period starts when Miles are first added to your account. Redeeming Miles, receiving referral rewards or having a Credit returned does not restart the period. We will try to send you a reminder by email (and push notification, if enabled) before your Miles expire, at the time in the Program Schedule, but your Miles expire whether or not you receive it. Expired Miles cannot be reinstated except as required by law or at our discretion.
8. Referral Program.
(a) How Referrals Work.
Members with a full account receive a personal referral code and link, which includes their first name. You may share your link with friends, family and others you know personally, or ask us to email an invitation to someone you know. Referral rewards are subject to these Program Terms and the limits in the Program Schedule.
(b) Referred Friends.
A person is a “Referred Friend” only if they open a referral link and then sign up or sign in (including as a guest) before they have made any parking reservation with EVODS, and they have not been referred before. A Referred Friend who signs up receives a welcome credit in the amount set out in the Program Schedule (the “Welcome Credit”). The Welcome Credit:
- (i) applies only to the Referred Friend’s first parking reservation booked directly with EVODS, and only if that reservation is at least as long as the minimum stay in the Program Schedule (currently 48 hours);
- (ii) is applied automatically, replaces (and cannot be combined with) any other first-booking offer or promotional code;
- (iii) expires 180 days after it is issued; and
- (iv) is otherwise subject to Section 6(b) and Section 10.
A person can be referred only once. If someone already has an account that was referred, or has already made a parking reservation (including one that was a no-show), a referral link will not apply to them.
(c) Referral Rewards.
You earn a referral reward (a “Referral Reward”) when a Referred Friend you referred completes their first parking stay booked directly with EVODS. The Referral Reward is added to your account as the number of Miles in the Program Schedule (currently 300 Miles, worth $15.00 in Credit) after the waiting period in the Program Schedule (currently 7 days after the stay is completed) and after the checks described in Section 8(d). No Referral Reward is earned if, by the end of the waiting period, the Referred Friend’s first stay has been refunded in whole or in part, canceled, or otherwise does not qualify. Referral Rewards are Miles, and are subject to these Program Terms like any other Miles.
(d) Limits and Review.
- (i) You may receive Referral Rewards for no more than the number of Referred Friends in the Program Schedule per calendar year (currently 10). Referrals that would exceed this limit do not earn a Referral Reward, now or later.
- (ii) Referral Rewards that would bring your total Referral Rewards in a calendar year above the amount in the Program Schedule (currently $150.00) are held for manual review, and may be approved or declined at our discretion.
- (iii) Before issuing a Referral Reward, we check whether you and the Referred Friend appear to be the same person or household. A referral will not earn a Referral Reward if your account and the Referred Friend’s account share an email address (including variations of the same inbox, such as “+” aliases or added dots), a phone number, a payment card, or a license plate on a booking. We may also decline a referral if we reasonably believe it does not represent a genuine new customer.
- (iv) Calendar years are measured in Coordinated Universal Time (UTC).
(e) Declined Referrals.
If a referral is declined under this Section 8 or Section 9, the referring member does not receive a Referral Reward. We may also cancel an unused Welcome Credit issued in connection with that referral.
9. Referral Conduct.
When you share your referral code or link, you agree to:
- (a) share it only with people you know personally, or in your own personal, non-commercial social media posts, and only where the platform allows it;
- (b) clearly disclose, in any public post, that you receive a reward from EVODS when people use your link (for example, “I get EVODS credit if you sign up with my link”);
- (c) not send unsolicited bulk messages, spam, or messages to people who have not agreed to hear from you, and not use automated tools to send referrals;
- (d) not post your code or link on coupon, deal, discount-aggregation or similar sites, in paid search or other advertising, or in a way that suggests it comes from EVODS;
- (e) not refer yourself, anyone using your payment card, vehicle or phone, or accounts you created or control;
- (f) only ask us to email an invitation to someone you know and reasonably believe is happy to hear from you about EVODS; and
- (g) not make false or misleading statements about EVODS or the Program.
10. Miles and Credits Have No Cash Value.
Miles, Credits, Welcome Credits and Referral Rewards are promotional and are offered free of charge as a benefit of the Program. They are not purchased, are not a gift card, gift certificate or stored-value product, have no cash value, are not your property, and cannot be redeemed for cash, refunded, sold, bartered, transferred, assigned, gifted, inherited or combined with another person’s account, except where applicable law requires otherwise. You may not purchase Miles or Credits. Any attempt to sell or transfer Miles or Credits voids them. Credits may be redeemed only as described in these Program Terms.
11. Fraud, Abuse and Errors.
We may, acting reasonably, withhold, suspend, remove or void Miles, Credits, Welcome Credits or Referral Rewards, decline or reverse referrals, suspend Program benefits, or remove you from the Program, if we believe that you (or someone acting with you) have:
- (a) violated these Program Terms or the Terms;
- (b) obtained or attempted to obtain Miles, Credits or other benefits through fraud, misrepresentation, multiple or fake accounts, self-referral, chargebacks, or other abuse;
- (c) received Miles, Credits or other benefits in error, including because of a technical or pricing error; or
- (d) engaged in conduct that is unlawful or harmful to EVODS, our personnel, our Parking Facilities or other customers.
Where we take action under this Section, we will tell you if the law requires it and it is safe to do so, and you may contact us to ask us to review the decision.
12. Closing Your Account.
If you close or delete your EVODS account, or we terminate it under the Terms, all Miles (posted and pending), unused Credits, unused Welcome Credits and pending Referral Rewards in that account are forfeited and cannot be restored, and any open referrals involving your account end. Before deleting your account, you may wish to redeem and use your available Miles. Some Program records are kept after deletion as described in our Privacy Policy.
13. Changes to the Program; Suspension and Termination.
(a) Changes.
We may change the Program, these Program Terms or the Program Schedule, including how Miles are earned, what Miles are worth, levels, referral rewards and limits. We will post the updated Program Terms or Program Schedule on the Site and update the “Last Updated” date. If we make a change that materially reduces the value of Miles you already have in your account or your ability to redeem them, we will give you at least 30 days’ notice by email or in the App before the change takes effect, except where the change is required by law or is needed to address fraud or abuse. Changes do not affect Miles that have already been redeemed for Credits, or Credits already issued, during their remaining validity period.
(b) Suspension or Termination.
We may suspend or end the Program, or any part of it (such as referrals or levels), in whole or in any area. If we end the Program, we will give members at least 60 days’ notice, during which members may continue to redeem available Miles for Credits, and Credits issued before the end date may be used until they expire. At the end of that period, all unredeemed Miles are cancelled without compensation, except where applicable law requires otherwise.
14. Taxes.
You are responsible for any taxes that may apply to your receipt or use of Miles, Credits or Referral Rewards. Credits reduce the price of a reservation, and sales and other taxes are calculated as required by law on the price after Credits are applied. If the law requires us to report Program benefits to tax authorities or to collect tax information from you, we may require that information before issuing further benefits.
15. Communications.
By participating, you agree that we may send you service messages about your Miles, Credits, level and referrals, such as when you earn Miles, when a Referred Friend completes a stay, when you receive a Referral Reward, and before your Miles expire. We send these by email (for full accounts) and push notification (if you have enabled push notifications in the App). You can turn off push notifications in your device settings. Promotional messages are governed by the “Your Choices” section of our Privacy Policy.
16. Disputes and Liability.
Any dispute about the Program, your Miles, Credits, levels or referrals is a “Dispute” under the Terms and is subject to the Governing Law and Forum Choice (Section 15), Dispute Resolution, including Mandatory Arbitration and Class Action Waiver (Section 16), Warranty Disclaimers (Section 12) and Limitation of Liability (Section 14) provisions of the Terms. Our records of your Miles, Credits and referrals are presumed correct unless you show they are wrong. To the maximum extent permitted by law, our total liability to you for any claim relating to the Program is limited to the value in Credit of the Miles in question.
17. General.
Our failure to enforce any part of these Program Terms is not a waiver. If any part of these Program Terms is found invalid or unenforceable, the rest remains in effect. These Program Terms, together with the Terms and the Program Schedule, are the entire agreement between you and EVODS about the Program. The Program is offered by EVODS WA LLC.
18. Contact.
Questions about the Program can be sent to info@evods.com or +1 (800) 273-1163.
Program Schedule
The current Program values are below. They are also shown in your account on the Site and in the App. If the values shown in your account at the time of a transaction differ from this schedule because of a change made under Section 13, the values in effect at the time of the transaction apply.
Effective: November 2, 2026
Earning
- Earning rate: 1 Mile per whole $1.00 of Eligible Spend.
- Silver level: 5 or more completed direct parking stays in the last 365 days; Miles earned at 1.25× the earning rate.
- Gold level: 12 or more completed direct parking stays in the last 365 days; Miles earned at 1.5× the earning rate, plus a complimentary add-on service on each eligible booking when one is offered (none at this time).
Redeeming
- Redemption step and value: every 100 Miles can be turned into $5.00 of Credit, in steps of 100 Miles.
- Credit validity: 90 days from the date the Credit is created.
Expiration
- Inactivity period: 12 months without completing a Qualifying Booking that earns Miles.
- Expiration reminder: sent about 30 days before Miles expire.
Referrals
- Welcome Credit for Referred Friends: $15.00 off a first direct parking reservation of 48 hours or more; valid 180 days from issue.
- Referral Reward: 300 Miles ($15.00 in Credit), added 7 days after the Referred Friend’s first stay is completed.
- Annual referral limit: 10 Referral Rewards per calendar year.
- Manual review threshold: Referral Rewards above $150.00 in total per calendar year.