Privacy Policy
Effective Date: November 2, 2026
EVODS WA LLC (“EVODS”, “we”, “us”, or “our”) recognizes the importance of privacy. In this Privacy Policy, we describe how we collect, use, and disclose information that we obtain about users of our website EVODS.com (the “Site”), our mobile application (the “App”), and the services available through our Site and App (collectively, the Site, the App, and the services available through them are the “Services”).
By using any of our Services, you agree that any information that we collect from or about you through our Services, including personal information, anonymous information, and aggregate information, will be handled as described in this Privacy Policy.
Your use of our Services, and any dispute over privacy, is subject to this Privacy Policy and any other applicable agreements between you and EVODS, such as our Terms of Service, including any applicable limitations on damages and the resolution of disputes. We collect information about you directly from you, from third parties, and automatically through your use of our Services. We may combine information collected from or about you from these various sources.
Information We Collect Directly from You
We may collect information about you directly from you. For example, if you create an account with us, we will collect your name, email address, password, date of birth, driver’s license information, mobile phone number, payment information, billing address, and photo. We will also collect any other information that you provide to us through our Services. For example, we will collect your name, email address, and the contents of any message you send to us through our Site.
Information We Collect About You from Third Parties
We may also collect information about you from third parties. For example, if a friend asks us to send you an invitation to our Services, we will receive your email address from your friend (see the EVODS Miles Rewards and Referral Program section below), if a friend adds you as a guest, we will collect your name and email address from your friend, or if a property manager provides us with information about the property’s tenants, we will collect the names and email addresses for those tenants.
Information We Collect Automatically Through Our Services
We automatically collect information about you through your use of our Services, including, without limitation, your IP address, browser type, device type, operating system and version, unique device identifier, mobile network information, domain name, the website that led you to our Services, the website to which you go after leaving our Services, the dates and times you access our Services, the links you click, and other activities within the Services. We also collect information about your car reservations (e.g., dates, times, and locations of reservations).
In order for our Services to work, you must authorize us to access your geolocation. If you authorize us to collect your geolocation information, we will collect such geolocation information while our App is running on your device. You can disable our access to your geolocation services by changing the location settings on your device. Doing so, however, will limit your ability to use certain features of our Services (e.g., you may not be able to drive an EVODS car).
Please see our Cookies and Other Tracking Mechanisms section below for more information about how we automatically collect information about your use of our Services.
Other Information We Collect Automatically Through Our Vehicles
We automatically collect information about you through your use of our vehicles, including, without limitation, the times you pick up and return the car, damage before and after you use the car, mileage, speed, and battery life remaining. Similar to geolocation tracking of you through our App, we will also track the geolocation of our cars. We primarily use this information to monitor the health of our vehicles, but we may also use it to ensure appropriate use of our services, investigate accidents, and for other purposes described in this Privacy Policy.
We may combine information we collect automatically through our Services with information we collect directly from you or from third parties.
EVODS Miles Rewards and Referral Program
If you take part in our EVODS Miles rewards and referral program (the “Program”), described in our Rewards Program Terms, we collect and use the following information in addition to the information described above.
Rewards account and history. We keep a record of the Miles you earn, redeem, lose or have returned; your pending and available balance; your Credits and their status; your rewards level; the number of completed stays used to set your level; and the reservations, refunds and staff adjustments that affected your balance. We use this information to run the Program, to show your balance and history to you, to apply Credits at checkout, to expire Miles under the Rewards Program Terms, and for accounting, liability reporting and customer support.
Referral codes and links. If you have a full account, we create a referral code for you that includes your first name (for example, JULIAN-7K2Q). Anyone who has your code or link can see it, and when someone opens your referral link we show them your first name so they know who invited them.
Invitations you ask us to send. If you ask us to email an invitation to someone, we use the email address you enter to send that one invitation on your behalf through our email service provider. The invitation includes your first name and last initial and your referral link. We do not add that address to our customer records or marketing lists. Every invitation includes a link to unsubscribe from future invitations. If the recipient unsubscribes, we keep a one-way scrambled (hashed) version of the address, which can’t be turned back into the address, so that we don’t send them invitations again. Please only ask us to invite people you know and who would be happy to hear from you.
Information about referred friends. If you sign up through a referral link, we record who referred you, when, and the status of the referral. We tell the person who referred you when you complete your first stay and when they receive their reward, without naming you. The referring person can also see a count of the people they have referred.
Referral fraud checks. Before we issue a referral reward, we compare the referring customer’s account with the referred friend’s account to check whether they appear to be the same person or household. To do this we compare normalized versions of the email addresses (for example, ignoring “+” aliases and, for Gmail, dots), the phone numbers on the accounts, unique identifiers for the payment cards saved with our payment processor (a “card fingerprint,” not the card number), and the license plates on reservations. We use the results only to decide whether a referral qualifies and to prevent fraud and abuse, and our staff may review flagged referrals.
Stored referral codes. When you open a referral link on our Site, we store the referral code in a cookie and in your browser’s local storage, so we can apply it once you sign up or sign in. In our App, we store the code in your device’s secure storage. In both cases we keep the code for no more than 30 days, and we remove it once we have tried to apply it to your account.
Rewards messages. We send you service messages about the Program, such as when you earn Miles, when a friend you referred completes a stay, when you receive a referral reward, and before your Miles expire. We send these by email (if you have a full account) and by push notification (if you have enabled push notifications in the App).
Analytics. We record events about how people use the Program on our Site (for example, opening a referral link, copying or sharing a referral link, sending an invitation, redeeming Miles and applying a referral), using the third-party analytics tools described below, to understand and improve the Program.
After you delete your account. When your account is deleted, your Miles and pending Miles are voided, unused Credits and welcome credits are withdrawn, open referrals involving you are closed, and your rewards account and referral code are deleted. We keep the rewards history and referral records, identified by an internal account number rather than your contact details, for accounting, liability reporting and fraud prevention. We remove the referral code and any staff notes from those referral records.
How We Use Your Information
We may use your information, including personal information, for the following purposes:
Providing and Improving Our Services
To provide and maintain our Services; to improve our Services; to develop new features, products, or services; to perform technical operations, such as updating software; to validate our users and ensure their qualifications to use our Services; to facilitate payment; and for other customer service and support purposes.
Marketing and Communications
To communicate with you about your account and use of our Services, including to send you product updates; to respond to your inquiries; to provide you with news and newsletters, special offers, promotions, and other information we think may interest you; and for other informational, marketing, or promotional purposes. Our communications with you may include communications via email, push notification, or text message (SMS). Please see our section regarding Your Choices for more information about how to change your communications preferences.
Personalizing Content
To personalize the information and content we display to you, including marketing, promotional, and sponsored content and advertising within the Services. For example, if information from our App indicates that you are near a coffee shop with which we have arranged a discount for EVODS customers, we may display information about that discount to you. Similarly, if your use of our Services indicates that you frequent a particular restaurant, we may provide you with a promotion to that restaurant.
Research and Analytics
To analyze how you interact with our Services; to monitor and analyze usage and activity trends; and for other research, analytical, and statistical purposes.
Protecting Rights and Interests
To protect the safety, rights, property, or security of EVODS, the Services, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity which EVODS, in its sole discretion, may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity; to use as evidence in litigation; and to enforce this Privacy Policy or our Terms of Service
Legal Compliance
To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.
How We Disclose Your Information
We may disclose your information, including personal information, as described to you at the time of collection or disclosure or as follows:
Affiliates
We may disclose your information to current or future affiliates or subsidiaries for research, marketing, and other purposes consistent with this Privacy Policy.
Service Providers
We may disclose your information to our vendors, service providers, agents, consultants, or others who perform functions on our behalf. For example, we may disclose your information to third-party service providers to help process payments.
Other Unaffiliated Third Parties
We may disclose your information to third parties, including so that those third parties may send marketing information to you.
Business Transfers
We may disclose your information to another entity in connection with, including during negotiations of, an acquisition or merger, sale or transfer of a business unit or assets, bankruptcy proceeding, or as part of any other similar business transfer.
Protecting Rights and Interests
We may disclose your information to protect the safety, rights, property, or security of EVODS, the Services, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity which EVODS, in its sole discretion, may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity; to use as evidence in litigation; and to enforce this Privacy Policy or our Terms of Service
Legal Compliance
We may disclose your information to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; in response to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a government official.
Aggregate and De-Identified Information
We may disclose aggregate, anonymous, or de-identified information about users for marketing, advertising, research, compliance, or other purposes. For example, we may share aggregate information with property managers about how their guests use our Services (e.g., the times that are most popular and the most popular destinations) or insurers to help them understand how people drive.
Cookies and Other Tracking Mechanisms
We and our service providers use cookies and other tracking mechanisms to track information about your use of our Services. We or our service providers may combine this information with other information, including personal information, we collect about you.
Cookies
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Services, while others are used to enable a faster log-in process or to allow us to track your activities while using our Services. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Services who disable cookies will be able to browse certain areas of the Services, but some features may not function (e.g., you may not be able to stay logged into your account, or a referral link may not be applied to your account).
Clear GIFs, pixel tags and other technologies
Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (also referred to as web beacons, web bugs or pixel tags), in connection with our Services to, among other things, track the activities users of our Services, help us manage content, and compile statistics about usage of our Services. We and our third party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
Third-Party Analytics
We may use third-party analytics companies to evaluate use of our Services. We or our service providers use these tools to help us understand use of, and to improve, our Services, performance, and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (“LSOs”), to perform their services.
Do Not Track Disclosure
Our Services do not respond to Do Not Track signals. For more information about Do Not Track signals, visit www.allaboutdnt.com. You may, however, disable certain tracking as discussed in the Cookies and Other Tracking Mechanisms section above (e.g., by disabling cookies). You also may opt out of interest-based advertising by following the instructions in the Interest-Based Advertising section below.
Third-Party Links
Our Services may contain links to third-party websites and applications. Any access to and use of such linked websites and applications is not governed by this Privacy Policy but instead is governed by the privacy policies of those third parties. We are not responsible for the information practices of such third-party websites or applications.
Interest-Based Advertising
We may use third parties such as network advertisers to serve advertisements on our Services and on third-party websites or other media (e.g., social networking platforms). This enables us and these third parties to target advertisements to you for products and services in which you might be interested. We may provide these third-party advertisers with information, including personal information, about you.
You may opt out of many third-party ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and your choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for information about opting out of interest-based advertising and your choices regarding having information used by NAI members. Additional information is available on the DAA’s website at (www.aboutads.info) or the NAI’s website at (www.networkadvertising.org).
Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our Services or any third-party services. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). If your browser is configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Please note that if you use multiple devices you will have to opt out on each individual device.
Security
We have taken steps to help protect the personal information we collect. However, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your device and account by, among other things, choosing a robust password that nobody else knows or can easily guess and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
Your Choices
Accessing, Modifying, or Deleting Your Personal Information. You may access, modify, or delete the personal information that you have provided to us by logging into your account settings or emailing us at (info@evods.com) with what you would like updated. If you delete your account, any Miles and Credits in it are forfeited, as described in our Rewards Program Terms. Please note that we may retain certain information about you as required by law or as permitted by law for legitimate business purposes. For example, if you request that we delete your information but we believe that you have violated our Terms of Service we may retain information about you in order to attempt to resolve the issue before deleting it.
Opting out of Marketing Emails
We may send periodic promotional emails to you. You may opt out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to ten (10) business days for us to process opt-out requests. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any Services you have requested or received from us. We may also send you emails that contain marketing information about third parties (e.g., a discount at a nearby coffee shop). If we do so, any information that you subsequently provide to that third party will be subject to that third party’s privacy practices and you will have to opt out of any marketing communications from them directly.
Your California Privacy Rights
If you are a California resident then under Cal. Civ. Code § 1798.83 you may request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us at the contact information provided below. In your request, please attest to the fact that you are a California resident and provide a current California address for your response.
Children
Our Services are not targeted to children under thirteen (13) years of age and we do not knowingly collect personal information from children under 13. In accordance with the Children’s Online Privacy Protection Act (“COPPA”), if we discover that a child under 13 has provided us with personal information, we will promptly delete such personal information from our systems.
Contact Us
If you have questions about this Privacy Policy or the privacy aspects of our Services, please contact us at (info@evods.com)
Changes to this Privacy Policy
This Privacy Policy is current as of the Effective Date set forth above. We may change this Privacy Policy from time to time, so please be sure to check back periodically. We will post any changes, including any material changes, to this Privacy Policy on our Site.